Frequently Asked Questions
What areas do you deliver to?
We deliver to Jakarta and surrounding areas.
How do I place an order?
You can order via:
- Website: www.bloomingelise.com
- WhatsApp: +62817 0041 790
Do you provide wedding flowers?
Yes, we specialize in wedding floral designs, including bouquets, centerpieces, and venue decorations. Contact us to discuss your theme and preferences.
What are your delivery times?
Deliveries are made between 9 AM and 6 PM.
Do you offer same-day delivery?
Yes, for orders placed before 12 PM, while stock lasts.
What if the recipient isn’t available?
Please confirm the recipient’s availability before placing an order. As flowers are fresh, we are not responsible for wilting due to delays or incorrect addresses.
Can I customize my order?
Yes, share your preferences, and we’ll create a personalized arrangement.
How can I track my order?
You’ll receive updates via email once dispatched. For real-time updates, contact us directly.
What payment methods do you accept?
We accept bank transfers, credit and debit cards.
Can I cancel or modify my order?
No cancellations are allowed after payment, as we prepare arrangements fresh to order.
Do you offer corporate or bulk orders?
Yes, we provide customized packages for events, offices, and retail spaces.
How do I care for my flowers?
For Bouquet:
- Trim stems at an angle every 2–3 days.
- Change water daily
- Keep flowers in a cool, shaded area away from sunlight or heat.
For Vase:
- Add water every 2-3 days or when needed
- Keep flowers in a cool, shaded area away from sunlight or heat.
For more questions, contact us directly!